LOCATION:JOHN H STROGER, JR. HOSPITAL OF COOK COUNTY
The Vaccine Site Manager provides plans, organizes, and coordinates the operations of vaccine clinic sites or to facilitate the provision of administration of vaccine to patients. This position is responsible for all aspects of the development, operations, management of a vaccine clinic site and for exercising direct and indirect supervision over assigned professional, technical, and clerical staff to support the mission of Cook County Health (CCH).
General Administrative Responsibilities
Review applicable Collective Bargaining Agreements and consult with Labor Relations to generate management proposals
Participate in collective bargaining negotiations, caucus discussions and working meetings
Document, recommend and effectuate discipline at all levels
Work closely with labor relations and/or labor counsel to effectuate and enforce applicable Collective Bargaining Agreements
Initiate, authorize and complete disciplinary action pursuant to CCH system rules, policies, procedures and provision of applicable collective bargaining agreements
Direct and effectuate CCH management policies and practices
Access and proficiently navigate CCH records system to obtain and review information necessary to execute provisions of applicable collective bargaining agreements
Contribute to the management of CCH staff and CCH' systemic development and success
Discuss and develop CCH system policy and procedure
Consistently use independent judgment to identify operational staffing issues and needs and perform the following functions as necessary; hire, transfer, suspend, layoff, recall, promote, discharge, assign, direct or discipline employees pursuant to applicable Collective Bargaining Agreements
Work with Labor Relations to discern past practice when necessary
Manages and supervises the vaccine clinic site to ensure staff are operating efficiently.
Consults with Associate Administrator to address any time and attendance concerns.
Reviews management reports utilizing current software and/or applications to support the site's quality plan and operational needs.
Reinforces training for administrative staff as needed to meet objectives.
Assists the Director with development and management of department/division budgets.
Communicates vaccine clinic site needs across CCH departments.
Monitors and evaluates vaccine sites clinical effectiveness and productivity.
Oversees and reviews the ordering of supplies, equipment and collection of data to ensure maintenance of daily operations and metrics.
Assists with monitoring workflow of clinical and administrative staff through routine review of scheduling personnel assignments, work schedules, vacations and personal leaves, to ensure appropriate levels of staffing for clinic patient volume. Makes recommendations to ensure operational efficiency.
Promotes the patient service delivery models while maximizing patient access and flow by coordinating all clinical and office operations and workflow to staff.
Demonstrates discretion and maintains confidentiality regarding all patients' medical and financial records.
Investigates patient, staff and facility complaints and requests. Escalates to Director as needed to resolve.
Ensures strict compliance with all Federal and State regulatory and accrediting bodies (Illinois Department of Human Services, Medicare, Occupational Safety & Health Administration (OSHA), Health Insurance Portability & Accountability Act (HIPPA), Clinical Laboratory Improvement Amendment (CLIA), etc.). Responsible for assuring that all systems are in good working order at all times.
Manages and/or participates in special projects.
Performs other duties as assigned.
Bachelor's degree or higher from an accredited college or university is required(must provide proof at time of interview)
Three (3) years of experience supervising and/or managing staff Is Required
One (1) year of experience collecting data and preparing reports with financial or statistical information Is Required
One (1) year of experience in vaccine site, ambulatory clinic, or healthcare business operations Is Required
Prior experience developing reports for vaccination supplies, i.e., order and waste volumes, number of recipients, etc. Is Required
Experience and knowledge working with diverse communites and underserved popluations Is Required
Proficient in Microsoft Office including Word, Excel, and PowerPoint Is Required
Knowledge, Skills, Abilities and Other Characteristics
Knowledge of Microsoft Office products (Word, Excel, PowerPoint)
Excellent verbal and written communication skills necessary to communicate with all levels of staff and a patient population composed of diverse cultures and age groups
Strong interpersonal skills
Knowledge, Skills, Abilities and Other Characteristics continued
Has a strong performance orientation and skillful strategic thinking skills.
Ability to establish clear expectations, and continuously measures performance while maintaining focus on priorities.
Ability to work effectively with a diverse set of employees and with multiple disciplines in both clinic and administrative settings.
Ability to establish strong working relationships and to communicate effectively with Patient-Centered Model Home (PCMH) leadership team, primary care site leaders, PMH physicians and clinicians, behavioral health team members, patients and families.
Ability to communicate in a confidential and HIPAA compliant manner.
Ability to maintain appropriate professional boundaries with all staff, trainees, and patients at all times.
Ability to demonstrate respect and sensitivity for cultural diversity, gender differences, and sexual orientation of patients and coworkers.
Ability to proactively meets challenges and achieves solutions through collaboration.
Demonstrate the ability to analyze health care operations and make creative improvements.
Demonstrated ability to work in a team-based environment, and to lead and motivate teams.
Physical and Environmental Demands
This position is functioning within a healthcare environment. The incumbent is responsible for adherence to all hospital and department specific safety requirements. This includes but is not limited to the following policies and procedures: complying with Personal Protective Equipment requirements, hand washing and sanitizing practices, complying with department specific engineering and work practice controls and any other work area safety precautions as specified by hospital wide policy and departmental procedures.
When applying for employment with Cook County Health, preference is given to honorably discharged Veterans who have served in the Armed Forces of the United States for not less than 6 months of continuous service
To take advantage of this preference a Veteran must:
* Meet the minimum qualifications for the position.
* Identify self as a Veteran on the employment application by answering yes to the question by answering yes to the question, "Are you a Military Veteran?"
* Attach a copy of their DD 214, DD 215 or NGB 22 (Notice of Separation at time of application filing. Please note: If you have multiple DD214s, 215s, or NGB 22S, Please submit the one with the latest date. Coast Guard must submit a certified copy of the military separation from either the Department of Transportation (Before 9/11) or the Department of Homeland Security (After 9/11). Discharge papers must list and Honorable Discharge Status. Discharge papers not listing an Honorable Discharge Status are not acceptable
A copy of a valid State ID Card or Driver's License which identifies the holder of the ID as a Veteran, may also be attached to the application at time of filing.
If items are not attached, you will not be eligible for Veteran Preference
VETERANS MUST PROVIDE ORIGINAL APPLICABLE DISCHARGE PAPERS OR APPLICABLE STATE ID CARD OR DRIVER'S LICENSE AT TIME OF INTERVIEW.
Medical, Dental, and Vision Coverage
Basic Term Life Insurance
Deferred Compensation Program
Paid Holidays, Vacation, and Sick Time
You may also qualify for the Public Service Loan Forgiveness Program (PSLF)
MUST MEET ALL REQUIRED QUALIFICATIONS AT TIME OF APPLICATION FILING.
*Degrees awarded outside the United States with the exception of those awarded in one of the United States' territories and Canada must be credentialed by an approved U.S. credential evaluation service belonging to the National Association of Credential Evaluation Services (NACES) or the Association of International Credential Evaluators (AICE). Original credentialing documents must be presented at time of interview.
*Please note all offers of Employment are contingent upon the following conditions: satisfactory professional & employment references, healthcare and criminal background checks, appropriate licensure/certifications and the successful completion of a physical and pre-employment drug screen.
*CCH is strictlyprohibitedfromconditioning,basingorknowingly prejudicingoraffectinganytermoraspectofCountyemploymentorhiringuponorbecauseofanypoliticalreasonorfactor.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER
ABOUT COOK COUNTY HEALTH (CCH)
The Cook County Health’s mission is to deliver integrated health services with dignity and respect regardless of a patient’s ability to pay; foster partnerships with other health providers and communities to enhance the health of the public; and advocate for policies that promote the physical, mental and social wellbeing of the people of Cook County.
CCH is comprised of two hospitals, John H. Stroger, Jr. Hospital and Provident Hospital, a robust network of more than a dozen community health centers, the Ruth M. Rothstein CORE Center, the Community Triage Center, the Cook County Department of Public Health, Cermak Health Services, which provides health care to individuals at the Cook County Jail and the Juvenile Temporary Detention Center, and CountyCare, a Medicaid managed care health plan.
The system cares for more than 300,000 patients each year and its physicians are experts in their fields, committed to providing their patients with comprehensive, compassionate and cutting-edge care. Today, CCH is transforming the provision of health care in Cook County by promoting community-based primary and preventive care, growing an innovative, ...collaborative health plan and enhancing the patient experience.
COOK COUNTY HEALTH IS AN EQUAL OPPORTUNITY EMPLOYER