The Specialty Care Nurse Manager provides oversight and management of nursing personnel in all specialty outpatient clinics. The incumbent is responsible for sound fiscal/human resource management, patient safety standards, customer service/patient satisfaction, hiring decisions, staffing, employee relations, standards of care/practice, the work environment and accreditation standards. Basic Requirements: United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. English Language Proficiency. In accordance with 38 U.S.C. 7402(d), no person shall serve in direct patient care positions unless they are proficient in basic written and spoken English. Graduate of a school of professional nursing approved by the appropriate State-accrediting agency and accredited by one of the following accrediting bodies at the time the program was completed by the applicant: The Accreditation Commission for Education in Nursing (ACEN) or The Commission on Collegiate Nursing Education (CCNE). In cases of graduates of foreign schools of professional nursing, possession of current, full, active and unrestricted registration will meet the requirement of graduation from an approved school of professional nursing. OR The completion of coursework equivalent to a nursing degree in a MSN Bridge Program that qualifies for professional nursing registration constitutes the completion of an approved course of study of professional nursing. Students should submit the certificate of professional nursing to sit for the NCLEX to the VA along with a copy of the MSN transcript. (Reference VA Handbook 5005, Appendix G6) OR In cases of graduates of foreign schools of professional nursing, possession of a current, full, active and unrestricted registration will meet the requirement for graduation from an approved school of professional nursing. Current, full, active, and unrestricted registration as a graduate professional nurse in a State, Territory or Commonwealth (i.e., Puerto Rico) of the United States, or the District of Columbia. Preferred Experience: Minimum 3 years of Nursing Management/Supervisory Experience MSN or Higher AACN Board Certification Knowledge of Quality Measures related to Ambulatory Sensitive Conditions Knowledge of PACT/Medical Specialties Knowledge of Pathway to Excellence Grade Determinations: The following criteria must be met in determining the grade assignment of candidates, and if appropriate, the level within a grade: Nurse I Level I - An Associate Degree (ADN) or Diploma in Nursing, with no additional nursing practice/experience required. Nurse I Level II - An ADN or Diploma in Nursing and approximately 1 year of nursing practice/experience; OR an ADN or Diploma in Nursing and a bachelor's degree in a related field with no additional nursing practice/experience; OR a Bachelor's of Science in Nursing (BSN) with no additional nursing practice/experience. Nurse I Level III - An ADN or Diploma in Nursing and approximately 2-3 years of nursing practice/experience; OR an ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 1-2 years of nursing practice/experience; OR a BSN with approximately 1-2 years of nursing practice/experience; OR a Master's degree in nursing (MSN) or related field with a BSN and no additional nursing practice/experience. Nurse II - A BSN with approximately 2-3 years of nursing practice/experience; OR ADN or Diploma in Nursing and a Bachelor's degree in a related field and approximately 2-3 years of nursing practice/experience; OR a Master's degree in nursing or related field with a BSN and approximately 1-2 years of nursing practice/experience; OR a Doctoral degree in nursing or meets basic requirements for appointment and has doctoral degree in a related field with no additional nursing practice/experience required. Nurse III - Master's degree in nursing or related field with BSN and approximately 2-3 years of nursing practice/experience; OR a Doctoral degree and approximately 2-3 years of nursing practice/experience. Note regarding MSN degrees: If your MSN was obtained via a Bridge Program that qualifies for professional nursing registration, a BSN is not required. Note regarding MSN degrees: If your MSN was obtained via a Bridge Program that qualifies for professional nursing registration, a BSN is not required. Reference: VA Regulations, specifically VA Handbook 5005, Part II, Appendix G-6 Nurse Qualification Standard. This can be found in the local Human Resources Office. Physical Requirements: Moderate lifting, 15-44 pounds; Light lifting, under 15 pounds; Moderate carrying, 15-44 pounds; Light carrying, under 15 pounds; Straight pulling (1 hour); Pushing (1-3 hours); Reaching above shoulder; Use of fingers; Both hands required; Walking (4 hours); Standing (2-7 hours); Kneeling (2 hours); Repeated bending (2 hours); Climbing, use of legs and arms; Both legs required; Ability for rapid mental and muscular coordination simultaneously; Near vision correctable at 13" to 16" to Jaeger 1 to 4; Specific visual requirement (20/40 DVA; corrected); Both eyes required; Ability to distinguish basic colors; Hearing (aid permitted); Mental and Emotional stability required; Simple grasping (2-4 hours); Sitting (8 hours); Fine manipulation, including keyboarding (4-6 hours); Twisting (2 hours). ["VA offers a comprehensive total rewards package: VA Nurse Total Rewards The Specialty Care Nurse Manager applies the nursing process to improve care, demonstrates leadership, develops staff through employee engagement systems and processes at the unit, team and work-group level to improve care and will demonstrate leadership by involving others in improving care. The Specialty Care Nurse Manager monitors PACT performance measures and metrics affecting quality measures throughout medical specialties, telecare, diabetes education, and traveling veteran coordination developing action plans to address deficiencies including the management/supervision/evaluation of care delivered by nursing and other allied health care staff. The Specialty Care Nurse Manager will contribute to the establishment/implementation of evidence-based nursing standards of practice and serves as a role model in comprehensive patient/family care delivery. The Specialty Care Nurse Manager also provides ongoing feedback related to performance and prepares performance evaluations/individual development plans. The Specialty Care Nurse Manager applies problem-solving skills to resolve conflicts, reduce barriers to care and improve access. The Specialty Care Nurse Manager prepares nursing schedules, monitors staffing patterns including time/attendance, taking corrective action as needed. The Specialty Care Nurse Manager is responsible for creating/updating unit policies/procedures and communicating changes to staff in a timely manner. The Specialty Care Nurse Manager provides/monitors new-employees orientation and annual competencies. The Specialty Care Nurse Manager will lead/delegate group activities to resolve issues or accomplish specific tasks. The Specialty Care Nurse Manager ensures compliance of Performance Measures, initiates quality-improvement activities to improve outcomes, and evaluates the practice of self and others using professional standards, relevant statutes, and regulations taking corrective action to improve deficiencies. The Specialty Care Nurse Manager generates reports, responds to short notice taskers in a timely manner, and actively manages/develops collaborative partnership with clinicians, physicians, service-line leadership, and ancillary service lines to achieve common goals. The Specialty Care Nurse Manager is responsible to the Chief, Nursing Service for Primary and Specialty Care. The primary duty location is Audie Murphy VA Hospital. NOTE: Upon assignment to this position, the incumbent's salary will include two additional steps for assignment to the Nurse Manager position. Pay: Competitive salary, regular salary increases, potential for performance awards Paid Time Off: 50 days of paid time off per year (26 days of annual leave, 13 days of sick leave, 11 paid Federal holidays per year) Retirement: Traditional federal pension (5 years vesting) and federal 401K with up to 5% in contributions by VA Insurance: Federal health/vision/dental/term life/long-term care (many federal insurance programs can be carried into retirement) Licensure: 1 full and unrestricted license from any US State or territory Work Schedule: 0730-1600 Monday-Friday, Occasional Saturday Clinics Telework: Not Available Virtual: This is not a virtual position. Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required"]
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.
