Facilitates, coordinates and directs patient care services and provides leadership for designated area(s) of responsibility. Responsible for planning, development and utilization of human and material resources to meet departmental needs. Mentors and develops staff. Manages the environment of practice. Demonstrates a commitment to leading in adherence with the principles of the American Nurses Credentialing Center's Magnet model, exemplifying the transformational nursing leadership component of this model.
Responsible for participation in departmental and hospital programs for Quality Assessment and Improvement, identifying opportunities to improve services, making recommendations and implementing actions as appropriate and consistent with the goals of the Nemours Foundation. Leadership includes strategic planning, ensuring evidence based care delivery, benchmarked quality patient service and outcomes, experience with LEAN methodology (or similar) for continuous improvement, well developed change management skills, collaboration with physician leaders, and fiscal stewardship.
The ambulatory nurse manager will lead the RNs, LPNs, and MAs in the Wayne location, partnering with the clinical operations directors and nurse managers of the satellite locations for staffing strategy. The nurse manager will be expected to maintain a percentage of time in the clinic to assist with operations and clinical care of our patients.
Essential Functions:
Participates in nursing and organizational policy formulation and decision-making.
Advocates on behalf of patients/families and personnel, promoting adherence to the ANA Code of Ethics for Nurses.
Fosters a non-discriminatory climate, recognizing, supporting and including cultural diversity in organizational & nursing policy development.
Integrates policy and procedure development, evaluation and revisions with regulations, standards and clinical guidelines.
Facilitates participation of staff in nursing and organizational policy formation & decision-making.
Assists and supports staff in developing and maintaining competency in the planning and change process.
Facilitates staff participation in decision-making in the development, implementation, and evaluation of organizational systems, policies and procedures.
Facilitates staff participation in formal and informal organizational committees, teams and task forces.
Facilitates staff participation in the systematic, interdisciplinary, and on-going evaluation of policies, processes and & desired patient/family outcomes.
Assists and supports staff in research utilization techniques.
Advocates for staff participation in educational opportunities to enhance the delivery of quality health care outcomes
Accepts organizational accountability for services provided to patients and families within defined areas of accountability.
Initiates, amends, and maintains established staffing patterns to meet patient care needs.
Identifies and advocates for adequate resources for the delivery of patient care.
Supports commitment to customer service in meeting the needs of patients, families and colleagues.
Analyzes workflow to ascertain the effectiveness and efficiency of the delivery of patient care.
Directs, supervises and evaluates the delivery of patient care for assigned area(s) of responsibility.
Plan, directs, coordinates and evaluates the systems of nursing for assigned area(s) of responsibility.
Identifies short and long term goals for assigned area(s) of responsibility.
Assumes 24-hour responsibility for assigned area(s) of responsibility.
Evaluates the quality and appropriateness of care.
Identifies departmental and organizational quality indicators; monitors and evaluates performance in achievement of outcomes.
Identifies departmental and organizational issues related to patient and clinician safety; takes action to rectify and improve areas of concern.
Evaluates the quality and effectiveness of clinical practice utilizing internal & external data.
Participates in interdisciplinary performance improvement teams.
Provides guidance for and supervision of personnel accountable to the nurse manager.
Contributes to an environment of mutual respect, trust, and understanding.
Maintains privacy, confidentiality, and security of patient, staff, and organizational data.
Addresses ethical issues within nursing and the organization utilizing appropriate processes.
Creates a climate of effective communication; provides the opportunity for ongoing communication between self & staff.
Coordinates nursing services with the services of other health care disciplines.
Develops, supports and maintains an integrated, interdisciplinary patient care process.
Collaborates with other health care providers to provide seamless delivery of patient care services.
Collaborates in the design and improvement of systems and in the identification of resources required.
Provide appropriate care
Requirements:
Masters in Nursing or related field preferred.
Three to five years clinical experience required, preferably at least one year in pediatrics.
Knowledge of professional nursing theory & practice; knowledge of management theory and change process.
Previous management experience preferred
Active registered nurse licensure for PA, Registered Nurse Licensure Required Certification in nursing administration and/or certification in a clinical specialty desired.
Current AHA Healthcare Provider (HCP) Certification required
BLS from American Heart Association
BSN Required
Same Posting Description for Internal and External Candidates
Nemours is committed to improving the health of children. As a non-profit children’s health organization, we consider the health of every child to be a sacred trust. Through family-centered care in our children’s hospitals and clinics in Delaware, New Jersey, Pennsylvania and Florida, as well as world-changing research, education and advocacy, Nemours fulfills the promise of a healthier tomorrow for all children — even those who may never enter our doors. Nemours began more than 70 years ago with the vision of Alfred I. duPont to improve the lives of children and to do whatever it takes to prevent and treat even the most disabling childhood conditions. Today, through our children’s hospitals and health system, we directly care for 250,000 children annually in Delaware Valley and Florida, including families who travel from across the country and world to see our specialists — treating every child as we would our own. We also reach beyond the walls of our hospitals and clinics to be a voice for children on a national and international level, and to lead the way in prevention, intervention, education, and research. Nemours is growing to better serve the children and families in our ca...re. We have 1.1 million square feet of space currently devoted to providing children’s healthcare or under construction, all designed with significant input and advice from our patients and families.