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Part-Time: 28 Hours Per Week 1st Shift Mon-Thurs 9am-3:30pm and Fri 9am-1pm with some flexibility Department: Ambulatory (Specialty Areas)
Summary:
The Social Worker II applies graduate-level clinical social work skills to provide comprehensive psychosocial assessments and support services to patients and families/caregivers in the healthcare setting. This role collaborates closely as a member of multidisciplinary healthcare teams to address the social, emotional, and environmental factors affecting the health and well-being of patients. The Social Worker II advocates for patient-/family-centered care, facilitates access to community resources, and promotes positive health outcomes through a trauma-informed and culturally competent lens.
Responsibilities:
1. Conducts thorough psychosocial assessments of pediatric patients and families to identify strengths, challenges, and needs related to illness, treatment, and social environment. Supports development of coping strategies within the patient-family.
2. Collaborates with physicians, nurses, therapists, and other healthcare professionals to develop and implement comprehensive care plans. Assists in discharge planning, including arranging transportation, follow-up appointments, and resources needed to ensure ability to follow the care plan.
3. Facilitates communication between the healthcare team, patients, and families to ensure understanding and support during the treatment process.
4. Identifies and addresses barriers to care, including socioeconomic issues, housing, transportation, and access to community resources. Provides consultation, education, training to staff, patients, and families regarding psychosocial issues that impact the delivery of optimal health care services.
5. Provides crisis intervention and support for patients and families experiencing trauma, grief, or emotional distress.
6. Advocates for patients' rights and coordinates referrals to community services, educational programs, and financial assistance.
7. Documents all social work interventions, assessments, and outcomes in accordance with healthcare facility policies and regulatory standards.
8. Participates in multidisciplinary team meetings, case conferences, and professional development activities.
9. Maintains confidentiality and adheres to ethical standards as outlined by the NASW Code of Ethics and institutional policies.
10. Other duties, as required.
Other information:
Technical Expertise
1. Proficiency in MS Office [Outlook, Excel, Word] or similar software. Experience with electronic health records and ability to maintain accurate records of social work activities.
2. Strong skills in psychosocial assessment, crisis intervention, motivational interviewing, and case management.
3. Demonstrates professional, appropriate, effective, and tactful communication skills, including written, verbal and non-verbal. Ability to work collaboratively within a multidisciplinary team.
4. Knowledge of pediatric health conditions, family dynamics, and child development principles.
5. Familiarity with healthcare systems, insurance processes, and community resources.
6. Experience in trauma-informed care and behavioral health.
7. Cultural competency in diverse populations.
Education and Experience
1. Education: Master's degree in social work from an accredited Social Work academic program is required.
2. Licensure: Current, unrestricted licensure as a Licensed Social Worker (LSW) in Ohio is required.
3. Certification: n/a
4. Years of relevant experience: 2 years of experience working with pediatric populations, preferably in a healthcare or hospital setting, is preferred.
More Than a Job. It’s loving what you do - and why you do it. Akron Children’s Hospital is ranked among the best pediatric hospitals by U.S. News & World Report, but it’s our compassionate approach to treatment that sets us apart. It’s creating special high-fives. Thinking of new ways to spark a smile. Holding hands to offer comfort. And working to get a giggle that brightens a room. The minute you walk into Akron Children’s, you can sense that people here love what they do. From visits with the Doggie Brigade, to the balloons and smiles in the halls, the sights and sounds are all about one thing: the children. We are the largest pediatric healthcare system in Northern Ohio and one of the fastest growing in the country. Akron Children’s has two hospital campuses in Northeast Ohio: one in Akron and the other in Boardman in the Mahoning Valley. With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families - regardless of where they live - to find the high-quality care they need. No matter which of our locations you choose, you’ll see that when you give the most, you get more—...support, rewards and satisfaction. CAREER OPPORTUNITIES: It’s making the most of your days. Our passion is felt every day in the way people care at every level. Whether you are working with children face-to-face, or behind the scenes supporting the care and services we deliver, you impact futures. Visit us and see why it’s more than just a place to work. It’s a family. Apply today at careers.akronchildrens.org.